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MigratePro · Case management

Migration case management, simplified

One multilingual system for managing Australian migration clients, matters, documents, deadlines, billing and trust accounting.

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MigratePro dashboard — active matters, deadlines and pipeline value at a glance

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The platform

Your practice, without the disconnected tools

MigratePro brings the day-to-day work of a migration practice into one place. Manage clients and matters, coordinate tasks and deadlines, organise documents, and maintain billing and trust records — with a dedicated, genuinely multilingual experience for client communication.

Manage matters

Clients, case files, checklists and pipeline stages

Coordinate work

Tasks, deadlines, documents and forms

Oversee your practice

Billing, trust records, permissions and compliance

Inside MigratePro

Designed for the way migration practices work

Client Portal · RTL

The same dashboard, genuinely mirrored in Persian — not just translated

Case Management · English

Practice dashboard — active matters, deadlines and pipeline value in one view

Document Workflow

Kanban pipeline — see every matter move through Enquiry to Granted

From enquiry to outcome

Follow the matter. Keep the work connected.

From the first client enquiry to the final matter outcome, MigratePro brings the essential case-management steps into one workflow.

01

Create the client record

Keep client details and related matters organised in one place.

02

Set up the matter

Work with visa-subclass checklists and assigned workflow tasks.

03

Progress the application

Coordinate documents, deadlines, forms and file notes.

04

Record the outcome

Keep the matter history, status and related records together.

Built for clients across borders

Seven languages. One seamless client experience.

Your clients should not have to navigate an unfamiliar interface in an unfamiliar language. MigratePro offers a multilingual client portal with seven languages, fully mirrored right-to-left layouts for Arabic and Persian, and support for Jalali and Hijri calendars alongside Gregorian.

MigratePro dashboard in English
English
The same dashboard in Persian, fully mirrored right-to-left
فارسی — fully mirrored

English हिन्दी العربية فارسی Français Español 中文

Full right-to-left

The client portal mirrors entirely — layout, navigation and reading order — not just the text inside it.

Jalali & Hijri calendars

Deadlines and dates display natively in Jalali and Hijri alongside Gregorian, wherever a client needs them.

Seven languages

English, Hindi, Arabic, Persian, French, Spanish and Chinese — built into the client portal from the ground up, not bolted on.

One practice, one system

Clients, matters, documents, billing and trust accounting in one place, whatever language your client reads in.

Matter workflows

Built for the details of migration work

A matter detail screen showing a visa-subclass requirements checklist with a completion progress bar

Checklists & automation

The right workflow for the right visa matter

Generic task lists only go so far. MigratePro supports visa-subclass-specific checklists and automatically generated workflow tasks, helping your team structure the work around the matter being managed.

  • Subclass-specific structureWork from checklists designed for the relevant visa subclass.
  • Automatic task creationGenerate workflow tasks associated with the matter.
  • Matter-level visibilitySee what needs attention without searching through separate systems.
Tasks and deadlines list, with overdue items flagged and an ART appeal window marked critical

Deadlines & documents

Keep critical dates and documents in view

Keep matter documents and upcoming deadlines organised alongside the case record. MigratePro supports business-day and public-holiday-aware deadline calculations to help teams plan and track time-sensitive work.

  • Deadline visibilitySee upcoming dates alongside related matter activity.
  • Calendar-aware calculationsAccount for business days and public holidays in supported deadline workflows.
  • Organised documentsMaintain client and matter documents in the appropriate case context.

File notes

Keep matter notes with the case record.

Visual pipeline

Follow matters through their stages.

Team coordination

Support structured work across your practice.

The Forms Library — standard government forms grouped by category, each with an explanation in plain language

Forms & administration

Keep form preparation close to the matter

Access the forms library alongside your client and matter records. MigratePro is being developed to streamline supported form preparation using existing case information.

Ask us about current form availability and early-access functionality.

Forms include 956, 80, 1221 and 47SP, among others.

Practice oversight

The operational detail behind every matter

Keep billing, trust-accounting records, compliance-related information and team access within a connected practice-management environment.

The trust ledger — per-client trust balances and a transaction history, with an OMARA fee-handling note

Billing & trust records

Manage billing and matter-related trust-ledger information within the practice platform.

OMARA compliance support

Access structured compliance-related tools and records designed with migration-practice workflows in mind.

Role-based access

Use role-based permissions to control access according to a team member's responsibilities.

MigratePro provides practice-management and recordkeeping tools. Each practice remains responsible for meeting its professional, regulatory and trust-accounting obligations.

Purpose-built, not generic

Designed around the realities of migration practice

Managing a migration practice involves more than storing contacts and tracking tasks. MigratePro brings migration-specific workflows, regulated-practice administration and multilingual client experiences into one connected platform.

Capability The MigratePro approach
Matter management Case records organised around migration matters and visa-subclass workflows
Client experience Seven-language client portal with full RTL for Arabic and Persian
Calendar support Gregorian, Jalali and Hijri presentation for supported experiences
Operational workflow Checklists, assigned tasks, deadlines, documents and file notes
Practice administration Billing, trust records and compliance-related tools
Team structure Role-based access to support different responsibilities

The MigratePro approach

One connected platform, built around the work you actually do.

Get started

See MigratePro on your own caseload

Bring a handful of real matters and we'll show you exactly how they'd look inside MigratePro — including the Persian and Arabic client views.

  • A real person reads every request
  • Bring real matters — we'll show you MigratePro on your own caseload, including the Persian and Arabic client views
  • No obligation, no card required to talk to us

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